FAQs

Renting a motorbike from Scootery Melbourne in Australia is straightforward, ensuring a hassle-free experience for Australian residents and foreign visitors. To rent a motorbike, please follow these guidelines:

For Australians:

Valid Driving Licence: As an Australian resident, you must hold a valid driving licence suitable for the motorbike you intend to rent. Ensure your support is current and appropriate for the motorbike you wish to ride.

Proof of Address: Bring a document that proves your current address. This may include a utility bill or official correspondence with your residential address.

Medicare Card: Don’t forget to carry your Medicare card, which will be required as an additional form of identification when renting the motorbike from Scootery Melbourne.

For Foreigners:

Valid Driving Licence: Foreign visitors must possess a valid driving licence suitable for the motorbike category they wish to rent. Ensure your support is current and legally allows you to operate the motorbike in Australia.

Valid Passport: Your passport will serve as identification when renting a motorbike from Scootery Melbourne. Make sure it is good and not expired.

Appropriate Visa: Ensure you have the correct visa to rent and operate a motorbike in Australia legally.

The minimum and maximum age to rent a motorbike in Australia typically falls within the range of 21 to 75 years old. This age requirement is common among most motorbike hire companies across the country. However, it’s essential to note that larger motorbikes may have specific age restrictions beyond this standard range.

Before making a reservation for a particular motorbike, we advise checking the motorbike’s reservation page for any additional age restrictions that may apply. Some larger or more powerful motorbikes may have stricter age limitations to ensure rider safety and comply with insurance regulations.

You can ride our scooters for various food delivery companies operating in Melbourne. Our scooters are available for use with the following popular services:

• Uber Eats
• Menulog
• DoorDash, and more

If you have any specific questions about the compatibility of our scooters with other delivery companies in Melbourne or need further information about joining the delivery network, please don’t hesitate to reach out to us. We are here to support you in your journey as a food delivery rider, making each delivery prompt, convenient, and satisfying for you and your customers.

To start food delivery, you can explore opportunities with various food delivery companies, which may have slightly different requirements and procedures.

To rent a motorbike in Australia, the required driver’s licence category may vary depending on the specific rental company and the type of motorbike you wish to rent. Here are some general guidelines for the licence categories typically needed for different kinds of motorbikes:

• Scooters: A standard driver’s licence category B (car licence) or AM/A1 is often sufficient for smaller scooters. These categories cover lower-powered motorbikes commonly used for city commuting and short-distance travel.
• Larger Motorbikes: If you plan to rent a larger and more powerful motorbike, you will likely need a higher licence category. In many cases, category A2 or category A will be required. Category A2 covers medium-sized motorbikes, while Category A includes full-sized and high-powered motorbikes.

It’s essential to check the specific requirements of the rental company you intend to use, as they may have different policies regarding licence categories. Additionally, the motorbike rental company’s website or reservation page should provide clear information on the minimum licence category needed to rent each type they offer.

The best time to ride a motorcycle in Australia is spring, autumn, and early summer. These seasons offer favourable weather conditions and pleasant temperatures, providing an optimal riding experience for motorcycle enthusiasts.

We recommend lightweight and comfortable adventure bike gear for motorcycle riding in Australia. This gear is designed to provide protection and comfort during long rides in varying weather conditions. It’s versatile enough for both on-road and off-road adventures, making it an all-around option that suits Australia’s diverse landscapes.

Our scooters are all in excellent condition. We take immense pride in their appearance and meticulously maintain them to ensure they look immaculate.

Yes, passengers are allowed on our scooters, but specific requirements exist. You can carry a passenger on our 110cc+ models if you have the appropriate motorcycle licence class. However, if you hold a learner licence, you are not permitted to have a pillion passenger under any circumstances. Safety is our top priority, and we adhere to the regulations to ensure a safe and enjoyable riding experience for everyone.

The maximum speed of our 110cc+ scooters is between 90 to 100 km/hr. These scooters can comfortably reach those speeds but are also recommended for short to medium distances, typically 20 to 40 km. They offer a convenient and reliable mode of transportation for such spaces.

You must hold a valid motorcycle licence to rent any scooter or motorcycle with an engine capacity above 50cc. This ensures you have the necessary skills and knowledge to operate the vehicle safely.

If you have an international licence, it will be accepted for scooter rental if it is issued in English or has a proper English translation accompanying it. This requirement helps ensure clear communication and adherence to local traffic regulations during your rental period.

Absolutely! You can extend your hire period by providing us with advance notice. Once we receive your request, we will review and approve the extension. We will process the additional hire payment/s for the extended period to finalise the arrangement. This way, you can continue enjoying your scooter rental for the desired duration.

In case of an accident, it is essential to follow these steps:

Obtain contact details of all parties involved in the accident and gather as much information as possible about the incident.

Provide your contact details to all relevant individuals involved in the accident, including other parties and any authorities requesting them.

If any of the vehicles involved require towing, notify the Police immediately.

Contact us as soon as possible to report the accident. We will provide further instructions and assist you in handling the situation.

Remember, your safety and well-being are paramount, so seek medical attention for any injuries sustained during the accident. Additionally, cooperating with the authorities and following proper procedures will help ensure a smoother resolution.

If the scooter experiences a breakdown, we will do our best to assist you promptly. If the study occurred through no fault of your own, we would take immediate action to arrange a replacement scooter for you.

Your safety and convenience are our top priorities, and we understand the importance of reliable transportation. So, in the unfortunate event of a breakdown, please contact us, and we will swiftly work towards resolving the issue and getting you back on the road as soon as possible.

If the scooter gets stolen while in your possession, you will be responsible for paying the applicable insurance excess.

If the stolen scooter is recovered, you will be held liable for any damages incurred to the scooter during the theft. Depending on the extent of required repairs and whether an insurance excess has been paid, you may be eligible for a refund of the difference.

We understand that such situations can be distressing, and we will work with you to handle the aftermath of the theft appropriately. Please ensure you report the incident to us immediately so that we can provide the necessary assistance and support throughout the process. Your cooperation is crucial to ensuring the best possible outcome.